About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The Tripadvisor Experiences Engineering team is distributed across Europe and is responsible for the platform, mobile apps and all their supporting infrastructure. We run the systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally.

We are hiring an experienced and talented Principal Software Engineer to join our growing Customer Support Engineering team.

This is a role based in Cracow, Poland on a permanent contract of employment/Umowa o pracę. 

What you’ll do:

• Drive the design and architecture of complex, scalable systems that underpin our technology solutions. Capable of designing long-lasting systems to solve complex problems (including scalability, reliability, consistency and quality) often across an engineering pillar.
• Conduct design reviews at both the engineering pillar level and across the broader engineering organization.
• Leads generalisable improvements in operational maturity for his platform and promotes best practices with other engineers when it comes to operations.
• Work closely with engineering managers, other principal and senior principal engineers to drive technology strategy and roadmap that aligns to the wider organisation vision.
• Partners with Product Manager(s) and  Engineering Manager(s) to establish clear technical delivery milestones for key initiatives and then helps to drive delivery within the agreed scope, quality and on time.
• Build trusted leadership by being regarded as a go-to person across a wide number of technologies, practices, and tools used in an engineering pillar.
• Communicate effectively with technical and non-technical stakeholders to ensure alignment on project goals, commitments, and timelines.

Skills & Experience:

• 10+ years of experience in commercial software development.
• Demonstrated excellence in working with cross functional teams in fast-paced environments, both in terms of technical leadership and cross team collaboration.
• Excellent command of tools and expertise for troubleshooting production issues.
• Experience around building scalable and distributed software systems, from conception to production.
• Experience of software architecture, design principles and engineering best practices. 
• Experience with AWS or Azure cloud platforms, object-oriented programming languages such as Java, Python, or Scala, and working with both SQL and NoSQL databases.
• Exposure to the data engineering ecosystem will be a huge plus.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

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