ABOUT QUINCE 

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.

• High Quality: True quality means premium materials and rigorous production standards you can feel good about.

• Essential Design: We focus on timeless, functional essentials instead of chasing trends.

• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.

• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS 

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. 

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

Responsibilities:: 

• Lead Scalability and Optimisation: Spearhead efforts to scale and optimise e-commerce mobile applications, leveraging past experiences and industry best practices to enhance app speed and e-commerce metrics.
• Drive Performance Metrics: Utilise a deep understanding of e-commerce metrics and relevant tools to analyse performance data, continuously striving to improve conversion rates, average order value, and other key metrics.
• Architectural Leadership: Take charge of the architectural design and evolution of front-end technology, ensuring scalability, reliability, and performance while leading the team toward innovative solutions.
• Establish KPIs and Metrics: Define and maintain key performance indicators (KPIs) to measure storefront performance across mobile platforms, actively monitoring and optimising metrics to drive strategic decision-making and improve user experience on all devices.
• Collaborate Cross-Functionally: Work closely with product management, design, engineering, and other teams to align priorities, drive consensus, and execute strategic initiatives effectively, fostering a culture of collaboration and innovation across all environments.
• Mentorship and Talent Development: Mentor and develop team members, cultivating a culture of growth, collaboration, and excellence within the team, while actively participating in recruitment efforts to attract top-tier talent.
• Challenge Status Quo: Encourage a culture of innovation and experimentation within the team, challenging the status quo and driving continuous improvement through creative problem-solving and a proactive approach to overcoming obstacles on all platforms.
• Communicate Effectively: Maintain open and transparent communication with stakeholders at all levels, providing regular updates on progress, challenges, and opportunities within the storefront technology domain, while demonstrating a strong commitment to excellence and customer satisfaction across all devices.

Qualifications and Requirements:

Technical Skills:

• Experience in large-scale e-commerce website development.
• Strong understanding of e-commerce metrics.
• Proficient in Website technologies
• React
• Next.js / Node.js
• Experience with monitoring tools to monitor KPIs, speed, etc. (like Calibre, GA, etc.)
• A/B Testing Framework
• Content Management System
• Modular SCSS
• AWS Cloud Infrastructure.
• and more….

Additional Requirements:

• Proven history of leading and motivating high-performing engineering teams (10+ members).
• Strong understanding of Fullstack’s internal processes and workflows for effective product ownership.
• Experienced in DevOps practices and frameworks, championing automation from infrastructure setup to continuous delivery (CD).
• Demonstrated track record in optimising service availability, performance, and stability through operational excellence principles.
• Technologically passionate with a proven track record in hyper-growth product development.

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we’re dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.